Privacy Policy
This Privacy Policy explains how Complete Build Ltd(“we”, “us”, or “our”) collects, uses and protects personal information about workers, clients and website visitors. Complete Build Ltd is a company registered in England and Wales under company number 16737222, incorporated on 23 September 2025, with its registered office at 112a Acre Lane, London, England, SW2 5RA. For the purposes of UK data protection law, we are the data controller of the personal data we hold about you.
1. Information we collect
Depending on how you interact with us, we may collect:
- Identity & contact details — name, date of birth, address, phone number, email.
- Work eligibility & qualifications — right-to-work documents, CSCS card details, references, certifications, trade experience.
- Payment information — bank details, National Insurance number, and tax information for workers we place.
- Client information — business contact details, site addresses and staffing requirements.
- Technical data — IP address, browser type and basic usage information when you visit our website.
2. How we use your information
- To match workers to suitable temporary placements.
- To carry out right-to-work, reference and compliance checks.
- To process payroll and invoicing.
- To respond to enquiries and provide services to clients.
- To meet our legal, regulatory and tax obligations.
- To improve our website and services.
3. Legal bases for processing
We process personal data where we have a lawful basis to do so under the UK GDPR, including: performance of a contract, compliance with a legal obligation, your consent (which you can withdraw at any time), and our legitimate interests in running a staffing business.
4. Sharing your information
We may share your information with:
- Client sites where you are placed to work.
- HMRC and other regulators, where we are required to do so.
- Payroll providers, accountants, insurers and IT service providers acting on our behalf.
- Law enforcement or courts, where legally required.
We never sell your personal data.
5. How long we keep your data
We keep personal data only for as long as we need it for the purposes described in this policy, or for as long as required by law (for example, payroll and tax records are generally kept for six years).
6. Your rights
Under UK data protection law, you have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to erase your data, where applicable.
- Object to, or restrict, certain processing.
- Withdraw consent where we rely on it.
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Security
We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. However, no system is completely secure and we cannot guarantee absolute security.
8. Cookies
Our website uses a small number of essential cookies to make the site work. We do not use advertising cookies or sell visitor data.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “Last updated” date shown at the top.
10. Contact us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
- Email: contact@completebuildltd.co.uk
- Phone: 020 3488 7129
- Post: Complete Build Ltd, 112a Acre Lane, London, England, SW2 5RA
Complete Build Ltd · Company number 16737222 · Incorporated on 23 September 2025.